Privacy Policy
Welcome to our website. Your privacy is of utmost importance to us. This Privacy Policy explains what data we collect, how we use that data, and your rights regarding your personal information. Please read this policy carefully to understand our practices.
What Data We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Identification Information: such as name, email address, phone number, and postal address when you fill out forms or contact us.
- Technical Data: such as IP address, browser type, operating system, and browsing behavior collected automatically through cookies and server logs.
- Usage Data: details of how you use our website, including pages visited, time spent on pages, and links clicked.
How We Use Data
The data we collect is used for the following purposes:
- To provide, operate, and maintain our website effectively.
- To respond to your inquiries and provide customer support.
- To send you communications related to our services, updates, and promotional materials, where you have consented to receive them.
- To monitor and analyze usage patterns to improve user experience and website functionality.
- To comply with legal obligations and protect against fraud or unauthorized activity.
Cookies
Our website uses cookies to enhance your experience and analyze website traffic. Cookies are small text files placed on your device by your web browser.
- Essential Cookies: Necessary for the website to function properly.
- Analytical Cookies: Help us understand how visitors interact with our site.
- Functional Cookies: Used to remember preferences and improve usability.
You can control or disable cookies through your browser settings; however, doing so may affect the functionality of the website.
Third-party Links
Our website may contain links to third-party websites, such as our Social/X presence at https://x.com/VisitBritain. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before providing any personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include but are not limited to:
- Secure servers and encrypted data transmissions (SSL).
- Access control policies restricting data to authorized personnel only.
- Regular security assessments and updates.
However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
User Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or updating of inaccurate or incomplete data.
- Request deletion of your personal data, where applicable.
- Object to the processing of your data for direct marketing purposes.
- Request restriction of processing in certain circumstances.
- Withdraw your consent at any time if processing is based on consent.
- Request data portability to receive your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided below. We will respond in accordance with applicable data protection laws.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at:
- Email: [email protected]
- Phone: +44 20 8058 2146
- Address: 21 Marchmont Street, London WC1N 1AP, United Kingdom
We are committed to addressing your privacy concerns promptly and thoroughly.